Patient Responsibilities

  • Appointments are at a premium. Please let us know as soon as possible if you cannot keep the appointment
  • If you become ill outside the normal surgery hours, the ‘out of hours’ service is available (telephone 111) to give advice or arrange a consultation.
  • If you have had a blood test, X-ray etc, please phone back after the time advised by the doctor/nurse and ideally between 2-5pm.
  • Please could we ask that you wait at least three weeks following a hospital outpatient appointment before booking a routine appointment to see your GP. This should allow sufficient time for the hospital to send a letter to the surgery and will avoid wasting time for both you and the doctors. Please ring and check that a letter has been received by the surgery.
  • Home visits are available from the doctors but should be regarded as a service for the genuine housebound or those too seriously ill to attend surgery.