Show Side Menu
Call 111 - When it is less urgent than 999
Patient Access
Follow Us On Facebook
NHS App
eConsult - Consult our Doctors online
Connect to Support
Useful Resources

Our Privacy Notices re Data Sharing and Confidentiality

Coronavirus (COVID-19) pandemic and your information

The ICO recognises the unprecedented challenges the NHS and other health professionals are facing during the Coronavirus (COVID-19) pandemic.

The ICO also recognise that 'Public bodies may require additional collection and sharing of personal data to protect against serious threats to public health.'

The Government have also taken action in respect of this and on 20th March 2020 the Secretary of State for Health and Social Care issued a Notice under Regulation 3(4) of The Health Service (Control of Patient Information) Regulations 2002 requiring organisations such as GP Practices to use your information to help GP Practices and other healthcare organisations to respond to and deal with the COVID-19 pandemic.

In order to look after your healthcare needs during this difficult time, we may urgently need to share your personal information, including medical records, with clinical and non-clinical staff who belong to organisations that are permitted to use your information and need to use it to help deal with the Covid-19 pandemic. This could (amongst other measures) consist of either treating you or a member of your family and enable us and other healthcare organisations to monitor the disease, assess risk and manage the spread of the disease.

Please be assured that we will only share information and health data that is necessary to meet yours and public healthcare needs.

The Secretary of State for Health and Social Care has also stated that these measures are temporary and will expire on 30th September 2020 unless a further extension is required. Any further extension will be will be provided in writing and we will communicate the same to you.

Please also note that the data protection and electronic communication laws do not stop us from sending public health messages to you, either by phone, text or email as these messages are not direct marketing.

It may also be necessary, where the latest technology allows us to do so, to use your information and health data to facilitate digital consultations and diagnoses and we will always do this with your security in mind.

If you are concerned about how your information is being used, please contact our DPO using the contact details provided in this Privacy Notice.


Health Records/Confidentiality and Privacy Notices

We ask you for information to ensure that you can receive proper care and treatment. The main reasons for which your information may be needed/kept include:-

  • giving healthcare and treatment
  • looking after the health of the general public
  • managing and planning the NHS
  • reviewing care to ensure the highest standard
  • training and research

Everyone working for the NHS has a legal obligation to keep information about you confidential and legislation controls the sharing of information.

You have the right to access your records - the Practice Manager can advise you of this procedure.

Patients are able to view and/or have copies of their medical record. Please apply in writing to the Practice Manager or ask at reception.

In order to continue to be able to send you TEXT Messages (for appointment reminders and invites for vaccinations etc) we need to have your explicit consent.We will not use your mobile number for any other reason except your direct healthcare. Please send the word START to 078 0000 8113 if you wish to receive TEXT messages or STOP if you do not wish to receive these messages.  You can opt in or out at any time. This mobile number is only for this purpose. 

Privacy Notices and information 

(Last updated 18.9.19)

Please click here for our Surgery's Privacy Notices for

Privacy notice updated 15.6.20

Child friendly privacy notice

Privacy Notice for Suppliers

Q&A re data sharing in our Primary Care Network

Summary Care Record letter and consent form

Note: from NHS Digital: Your Data Matters to the NHS.

Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments.

In May 2018, the strict rules about how this data can and cannot be used were strengthened. The NHS is committed to keeping patient information safe and always being clear about how it is used.

You can choose whether you confidential patient information is used for research and planning. To find out more visit: www.nhs.uk/your-nhs-data-matters

You can opt in or out of any or all of the data sharing initiatives at any time - please complete and return the Opt in /out form to the surgery  or contact the Practice Manager to discuss your options further - thank you. 

opt in or out of data sharing - adult

opt in or out of data sharing - child

If at anytime you would like to know more about how we use your information you can speak to the person in charge of your care or to Caroline Toone (Practice Manager).

Email Addresses

If you supply us with your email address we may use it to keep you updated with Services at the Surgery.

 

Your Neighbourhood Professionals. Just a Click Away! Need care but want to stay in your own home?
Your Neighbourhood Professionals. Just a Click Away! Need care but want to stay in your own home?